The complete range of quality fasteners at competitive prices
We started back in 2011 selling small packs of rivets on eBay. We then found eBay was an opportunity to offer customers a large range of product in different pack quantities at competitive prices delivered anywhere within Australia FREE. No one else was doing this.
In 2012 we created two eBay Stores (like web stores), Fasteners Galore & Fastener Kits Online (FKO) and we continued to add products. Our growth led us to move into our first warehouse premises in Tingalpa, Brisbane in May 2013.
As we grew, our customers liked that we would sell less than an industry box size which is not often offered in the industry, so we added more and more lines and made sure we offered every diameter and increment that our suppliers stock, just not the popular lines.
In 2016 we relocated to larger premises in Murarrie, Brisbane. Our current warehouse holds > 12,000 stock lines and over 90 million pieces with additional floor space for the expansion of further product lines.
Late 2016 we created our third eBay Store, The Fastener Warehouse. We introduced “Multi-Variation listings”, one listing with the option to offer different diameters, lengths and pack sizes by using the dropdowns. This would cut down the volume of listings making it quicker and easier to find the size of fastener and the pack quantity customers required.
Then in 2017 we focused on building our website, with years of experience of selling on eBay we knew the struggles customers faced finding products quickly and easily online. We designed the functions in the store to reduce the clicks required to find a product quickly while offering multiple packs quantities. We also added detailed specifications for the products, something few other fastener distributors do in Australia.
We focus on customer service and we believe it shows by our growth, repeat customers and our feedback ratings on eBay. Whenever a customer has a concern we act quickly to resolve it and do all we can to make sure they want to come back when they need more fasteners.
- Fast Dispatch from Australia
- Comprehensive Range
- Convenient online ordering
- Technical product data specifications online
- Wide range of pack quantities
- 35+ years of experience
- 100% Australian owned and operated