I collected stock from one of your interstate suppliers, now I want to return the order.

Depending on the item and value we first need to speak to the supplier. Do not return the stock to the supplier as they will not accept it without a RA number (return authority number) and please do not return to us without speaking to us first.

Email sales@boltandnut.com.au and one of our staff will assist.

Once approved, and we have asked you to return to us, send your return back to:

Bolt and Nut Australia
Unit 10, 93 Rivergate Place
Murarrie QLD 4172
Attn: Returns

We recommend using Australia Post for returns. Your closest Post office will be able to assist you with the best way to return the item (s) you no longer wan. Make sure you include a copy of your invoice and communication with us. Once the goods have been received back at our warehouse it usually takes 24-48 hours for the refund to be processed. If you return the goods without paperwork, it will delay processing the refund.

If you paid by bank deposit, include a copy of your banking details otherwise we will not be able to process your refund.

The cost of returning is your responsibility.