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My credit / debit card isnt processing?

If you are having trouble finalising your order with your credit/ debit card at first make sure you have sufficient funds in your account. Once you have confirmed the funds are available please double-check the following:

All details on your card match the checkout screen (including your 3 or 4-digit number on the back of the card). 

  1. You’re using the correct billing address - Try typing your billing address in separately instead of using the 'same as billing address' check box.

  2. You have not exceeded your daily limit

  3. If it is a commonwealth bank credit card enter the physical card number and CCV, not your digital wallet numbers as they are different 
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